Current purchase status

Payments and refund enquiries

Paid plans are not currently available. How to contact us about an earlier payment.

No new paid purchases

The mixer and Gallery are currently free. Pro and Lifetime plans are marked Coming soon, and checkout is disabled until paid features and their purchase terms are available.

Questions about an earlier payment

If you previously made a payment associated with Pure Soundscapes, email hello@puresoundscapes.com with your transaction reference, payment date, and the issue you want us to review. Do not send passwords or card details.

A support enquiry does not itself cancel a PayPal recurring payment. If you have an existing recurring agreement, check its status and cancellation options in your PayPal account as well. Applicable consumer rights and payment-provider processes continue to apply.